Swiggy has expanded beyond food and grocery delivery with Pyng, This innovative iOS and Android app marks a significant expansion for the Bengaluru-based giant, transforming it from a logistics powerhouse to a comprehensive platform connecting users with verified professionals across a staggering array of over 100 specializations. From the niche expertise of prenatal yoga coaches and mental health counselors to the vibrant talents of DJs, makeup artists, and even astrologers, Pyng aims to be the go-to destination for all your personal and professional service needs.
swiggy’s new launch Effortless Connection: How the Pyng App Works
Navigating the world of professional services can often be a time-consuming and frustrating endeavor, involving endless scrolling through websites and social media feeds in search of trustworthy help. Pyng streamlines this process with an intuitive and intelligent design. Users simply type or voice their specific request, whether it’s “file my GST” or “book a wedding DJ.” The app’s built-in “search assistant” then intelligently deciphers the query, instantly recommending the best-matched specialists from its growing network.
Once a professional’s listing is opened, a second AI-powered bot acts as the “professional’s personal assistant,” providing users with real-time information on services offered, pricing structures, available slots, and the professional’s credentials. This instant access to key details empowers users to make informed decisions quickly and efficiently. Furthermore, Pyng facilitates seamless communication through an in-app chat feature, allowing users to discuss their specific needs and expectations directly with the professional. Scheduling appointments and making payments are also integrated into the app, offering a convenient and secure end-to-end experience. Adding an extra layer of confidence, Swiggy promises a full refund if the user’s experience falls short of expectations.
A Diverse Spectrum of Expertise
The initial rollout of Pyng boasts an impressive roster of over 1,000 verified experts, spanning a wide spectrum of categories including health and wellness, finance, education, travel, events, and even spirituality. Need a qualified yoga trainer to guide your practice? Looking for a reliable tax planner to navigate complex filings? Seeking guidance from a seasoned career advisor or a trustworthy financial planner? Planning a special event and in search of the perfect event planner? Or perhaps seeking spiritual guidance from a knowledgeable expert? Pyng aims to connect you with the right professional for every need. The platform also features academic tutors, highlighting its commitment to catering to diverse requirements.
Swiggy has ambitious plans for Pyng, aiming to onboard at least 10,000 professionals as the marketplace scales beyond its initial launch city of Bengaluru. This expansion will undoubtedly broaden the range of services available and further solidify Pyng’s position as a comprehensive professional services platform.
swiggy’s new launch Leadership Vision: Addressing a Growing Need
Nandan Reddy, co-founder and head of innovation at Swiggy, articulated the vision behind Pyng, stating, “As our lives become increasingly fast-paced, the demand for professional assistance—from tax planners and counselors to yoga trainers—is growing across both personal and professional spheres.” He further emphasized Pyng’s role in providing a “reliable, spam-free platform where users can connect with trusted experts.”
Reddy highlighted the dual benefit of Pyng, noting that it not only “empowers individual providers” by curating demand for their specialized offerings but also “brings structure to consumers’ latent needs,” effectively connecting them with reliable experts who deliver tangible value. With Pyng, Swiggy is not just delivering food anymore; it’s delivering solutions, convenience, and access to a network of trusted professionals, poised to redefine how we seek and engage with expert help in our daily lives.
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